What You Should Know and Do Before Taking Your Dog or Cat to a Boarding Kennel

Let’s dive into what to expect and how to make the boarding experience as smooth as possible for both you and your four-legged family member.

What to Expect from a Boarding Facility

Before the big drop-off day, it helps to know what a typical boarding facility is like and what your pet will experience during their stay. A good boarding kennel (whether it’s a dog boarding kennel or a separate cattery for cats) is designed to be a safe, comfortable home-away-from-home for pets. Here are a few things you can generally expect at a reputable boarding facility:

• A Consistent Daily Routine: Most kennels follow a regular schedule to keep pets on a steady routine. For dogs, this usually means scheduled feeding times, potty breaks, play or exercise sessions, and quiet downtime for rest. Cats in a cattery have their own routine too – regular feeding, litter box cleaning, and some cuddling or playtime if they’re social. Pets tend to feel more secure when their day has a predictable pattern. So, expect the kennel staff to maintain a routine similar to what pets might have at home (with maybe an extra nap or two for good measure).

• Clean, Comfy Accommodations: Your pet will have their own designated space to snooze and relax. For dogs, this might be a private kennel run or suite with a comfy bed. Cats typically get a cozy cat condo or enclosure often equipped with perches to climb. Reputable facilities keep these areas clean, sanitized, and climate-controlled (nobody wants a freezing kitty or an overheated pup). Don’t be surprised if you hear other dogs barking or see cats watching from their perches – there will be other guests around, but a good kennel keeps everyone safe and comfortable with solid barriers or appropriate distance between pets.

• Socialization and Playtime (for Dogs): Many dog boarding kennels offer supervised play sessions or “doggy daycare” style group playtimes for their canine guests. If your dog is friendly and enjoys other dogs, they might get to romp around with a few buddies in a controlled playgroup. (Dogs are typically grouped by size, energy level, and temperament to ensure everyone plays nice.) If your dog is more of a lone wolf or you request solo play, they’ll usually get one-on-one play or walks with a staff member instead. Cats generally don’t have group play (cats are like the introverted roommates who prefer private playtime), but staff may give them individual attention, pets, or interactive toys during the day so they’re not too bored.

• Trained, Pet-Loving Staff: Expect caring professionals who handle pets every day. Good kennel staff know how to read animal body language and make your pet feel at ease. They’ll be administering feedings, giving meds if needed, and keeping the place tidy. Usually, there are routines for cleaning (daily litter box scoops for cats, promptly cleaning up after dogs, sanitizing kennels, etc.) to keep everything hygienic. Many facilities have someone on-site or on-call 24/7, but some smaller kennels may not have overnight staff – it’s something to inquire about if your pet needs overnight supervision or you just want that peace of mind.

• Safety and Security: Boarding kennels are built with pet safety in mind. That means secure enclosures, fences, and procedures to prevent escapes (double-door entries, etc.). Cats will be housed away from dog areas so they feel safe from curious canines. Also, reputable kennels require proof of vaccinations (we’ll talk more about that later) to ensure all furry guests are healthy – this is a great sign that the facility cares about safety. They should also have protocols for emergencies (like if a pet gets sick or if there’s a fire alarm – they have plans for evacuating animals safely).

• Updates and Communication: If you’re worried about how Fluffy or Fido is doing, many places are happy to give you updates. Don’t be shy about checking in! Some high-end pet resorts even have webcams so you can watch your dog chase a ball in real-time. But even smaller kennels will often send a text or photo if you ask, or at least let you call to hear how your pet is settling in. Knowing that you can get a report on your pet’s eating, bathroom breaks, and demeanor can really help you relax on your trip.

Overall, expect your pet to need a little time to adjust to the new environment. It’s normal for dogs to bark a bit more at first or for cats to hide for a day. Kennel staff are used to this and will know how to coax a shy kitty out or calm a nervous pup. In a day or two, many pets start to enjoy the new routine – your dog might be reveling in the extra playtime, and your cat might be calmly observing the daily kennel hustle like they own the place. When you know what’s normal at a boarding facility, it’s easier to feel comfortable with your decision to board your pet.

How to Evaluate and Choose a Kennel

Not all boarding kennels are created equal, so you’ll want to do a bit of homework to pick the right one for your dog or cat. Think of it as finding the best hotel for your furry friend – you want it clean, safe, and comfy, with friendly staff who cater to your pet’s needs. Here are some tips on evaluating and choosing a kennel:

• Research and Read Reviews: Start by asking fellow pet owners for recommendations and reading online reviews. Personal testimonials from friends or your vet can be gold. If a neighbor’s anxious dog came home happy from XYZ Pet Lodge, that’s a place to check out. Likewise, a lot of stellar reviews (or any concerning red flags in reviews) can guide your choice.

• Take a Tour: Always try to visit the facility in person before booking. A reputable kennel should welcome you to tour the grounds (during their less busy hours is polite). Look for cleanliness (no overwhelming pet odors or mess), and see how secure the kennels or cattery are (are fences and gates in good repair? are cat condos escape-proof?). Observe if the other boarding pets seem relatively content – not all barking is bad, but constant frantic noise or visible distress could indicate a stressful environment. During the tour, the staff should seem friendly and knowledgeable, answering your questions openly. If any facility refuses to show you the areas where pets actually stay, consider that a big red flag and move on.

• Check the Staff and Policies: Don’t hesitate to ask about the staff’s qualifications or the staff-to-pet ratio. Are they trained in pet first aid or animal behavior? Does someone live on-site or stay overnight? The more attentive the care, especially for dogs that might need late-night potty breaks or any pet with medical needs, the better. Also ask about their policies: Do they require proof of vaccinations for all pets? (They should – that’s a sign of a responsible operation.) What’s their protocol if a pet gets sick or injured? Do they have a vet on-call or nearby? Knowing these details will help you trust that kennel with your furbaby.

• Assess the Amenities and Environment: Depending on your pet’s personality, you might want a facility that offers certain amenities. For example, if you have a high-energy dog, a place that gives lots of playtimes or even has agility equipment or a swimming pool might be ideal. If your dog is a couch potato, a quieter home-based boarding option or a kennel that offers private suites might be less overwhelming. For cats, check that the cattery area is separated from dog noises and perhaps has soothing music or a Feliway diffuser (some cat boarding rooms use calming pheromones). Ensure cats have vertical space to climb or hidey-holes to feel secure. Space size matters too – cats don’t need a huge area but should be able to move around comfortably; dogs should have room to stand, stretch, and turn, and if they’re large, the kennel run should accommodate that.

• Match to Your Pet’s Needs: Consider any special needs your pet has and make sure the kennel can handle them. If you have two pets that are bonded (say, two cats or two dogs) and you want them kept together, ask if that’s possible. If your dog isn’t good with others, confirm they can give separate playtime and won’t force group interactions. If your cat needs daily medication or your dog is on a special diet, verify that the staff will reliably give meds and follow feeding instructions (most will, often for no extra charge or a small fee). Essentially, you want to feel confident that the kennel staff will care for your pet almost as well as you do, and that they’re prepared to handle your pet’s quirks.

• Trust Your Gut: Finally, listen to your instincts. If something doesn’t feel right about a place during your visit – maybe it’s not as clean as you’d like, or the staff seems indifferent – you’re under no obligation to use that kennel. There are plenty of options out there, including smaller family-run kennels, large pet resort facilities, or even boarding offered through veterinary offices. Choose the style that makes you most comfortable and that you believe your pet will do best in. When you find “the one,” you’ll usually feel a sense of relief knowing “Okay, I can imagine my Benny staying here and being well cared for.”

What to Pack and Prepare for Your Pet

Once you’ve booked a spot at your chosen boarding kennel, it’s time to prep everything your pet will need for their stay. Think of it as packing your pet’s suitcase with all the comforts and essentials from home. Here’s a rundown of what to pack and how to prepare your dog or cat for boarding:

• Food (Pre-portioned if possible): Sudden diet changes can upset your pet’s stomach, so it’s best to bring their regular food. Pack enough for the entire stay plus a little extra, just in case you’re delayed or pick-up is late. Some kennels even request individual meal portions in baggies (especially for dogs) – while it might feel like you’re meal-prepping for a week, it really helps the staff keep your pet’s feeding routine consistent. If your pet is on a special diet or is a picky eater, definitely bring your own food rather than relying on the kennel’s food. For cats, include their preferred food (and maybe a few of their favorite treats). For dogs, bring their usual kibble, canned food, or whatever they eat, along with treats or chews you allow. Pro tip: label the containers or bags with your pet’s name and feeding instructions (e.g., “Fluffy: 1 cup dry + 2 tbsp wet food, twice a day”).

• Medications and Supplements: If your pet takes any meds or vitamins, prepare a supply that covers the entire boarding period (again, a couple of extra days’ worth isn’t a bad idea). Keep medications in their original prescription bottles or packaging if possible, so the kennel has clear instructions and dosage info. Write out explicit instructions for each med (like “1 pill with breakfast, and 1 pill with dinner, hidden in cheese”). Hand these to the staff at drop-off and make sure you highlight any critical info (like if a medication must be given exactly 12 hours apart, or if your dog is diabetic and needs insulin shots). Knowing the kennel can handle your pet’s medical needs will help you both feel more secure.

• Comfort Items from Home: A familiar item that smells like home can be incredibly comforting to a pet in a new place. Consider packing your dog’s favorite blanket or your cat’s well-loved bed – and here’s a tip – don’t wash it right before. It might sound odd to give them a dirty blanket, but that blanket carries the scent of home (you, other pets, their own smell) which can soothe them if they’re feeling unsure. Similarly, you could include a recently worn T-shirt of yours in your pet’s bedding; your scent can help reassure them you're coming back. Many kennels welcome a toy or two and a blanket, but check their policies: some prefer to use their own bedding for cleanliness. If they ask you not to bring bedding (some facilities provide their own beds and daily laundry service), you can still bring a small item like a T-shirt that tucks into the provided bed. For toys, choose a couple of safe favorites that don’t have parts that could be chewed off or swallowed – durable chew toys, a stuffy without hard pieces, or a puzzle toy can keep them happily busy.

• Identification and Paperwork: Make sure your pet’s ID is up to date before boarding. That means their collar tags should have a current phone number (your cell, for instance) and ideally, your pet is microchipped with your current contact info registered. In the rare event of an escape, this is critical. When you drop off, you’ll likely need to provide proof of vaccinations (more on that next section) and possibly fill out forms about your pet’s habits, medical history, and an emergency contact. It’s a good idea to gather copies of vaccination records and maybe a brief summary of any health issues to hand over. Also, provide the kennel with contact info for (1) you, (2) someone local or a friend who can make decisions if you can’t be reached, and (3) your veterinarian. Having an emergency contact (like a trusted friend or family member) in town is great in case, for example, your return flight is canceled and someone else needs to pick up your pet or handle an emergency.

• Leash, Carrier, and Other Gear: If you’re boarding a dog, you’ll bring them on a leash and collar (or harness) for check-in. Many kennels will take the leash and collar off and keep them labeled during the stay (so it doesn’t get chewed or dirty), but you’ll need it for arrival and departure. For cats, definitely have a secure carrier for transport – cats often feel safer traveling in a small space. You don’t necessarily need to leave the carrier (unless the facility asks to keep it); some cat boarding areas might use the carrier as an additional hiding spot for your cat, so ask what they prefer. Other things you usually don’t need to pack: food bowls (most kennels use their own to maintain hygiene), litter box (cat boarding will supply one, though you can ask if your cat’s particular about litter type – you might bring a small bag of their usual litter if so), or crates (the kennel provides appropriate enclosures).

Essentially, you want to pack for your pet the way you’d pack for a toddler going to a sleepover: all the essentials, a favorite blankie or toy, and “instructions” for their care. A little preparation ensures the kennel staff can keep your pet’s routine as familiar as possible, which will help your dog or cat feel more at home even when they’re away from home.

Vaccinations and Health Requirements

One of the most important things to take care of before boarding is making sure your pet meets the kennel’s health requirements. Reputable boarding facilities require pets to be up-to-date on vaccinations and in generally good health – this protects your pet and everyone else at the kennel. Here’s what you need to know about health prep:

• Core Vaccinations: Almost all kennels will insist on core vaccines. For dogs, this usually includes Rabies and the combo vaccine that covers distemper, parvovirus, and other common diseases (often called DHPP or DHLP, which also covers hepatitis and parainfluenza; sometimes leptospirosis is included or required separately). Bordetella (the vaccine for kennel cough) is a very common requirement as well, since kennel cough is contagious where dogs congregate. Some kennels may also require or strongly recommend the canine influenza vaccine, especially if there have been dog flu outbreaks in your area. For cats, core vaccines include Rabies and FVRCP (which covers feline viral rhinotracheitis, calicivirus, and panleukopenia – basically the big cat illnesses). Certain catteries might ask for feline leukemia (FeLV) vaccination if your cat will be around other cats, although if your cat is strictly indoor and not previously vaccinated for FeLV, discuss with your vet – some facilities waive that if cats are kept separate. The key is: check the kennel’s requirements well in advance and schedule any needed shots ahead of time. Don’t show up for drop-off only to be turned away because Muffin’s rabies certificate expired last month!

• Vet Records and Health Checks: Be prepared to show proof of these vaccinations. It’s wise to request a copy of your pet’s records from your vet (or have them email it to you) so you can either email it to the kennel beforehand or bring printed copies. Some facilities ask for records to be sent a week or so before the stay, to make sure everything is in order. Also, if your pet hasn’t had a routine vet check-up in a while, getting one before boarding is a good idea – you want to ensure your dog or cat isn’t harboring an ear infection, fleas, or any issue that could flare up during your trip. Many kennels will do a quick health inspect at check-in (looking for signs of fleas or illness). To avoid being denied at the last minute, make sure your pet is flea-free (keep up that flea prevention) and generally healthy. If your pet has a chronic condition (say, diabetes or arthritis), inform the kennel in advance so they can confirm they’re equipped to manage it.

• Bordetella Timing and Other Notes: A quick note on the Bordetella vaccine for dogs: if your dog has never had it, or it’s due, many kennels require it be given at least a week (sometimes two weeks) prior to boarding to be fully effective. Bordetella can be given nasally, orally, or by injection – talk to your vet about the best option and timing. Similarly, if a canine influenza vaccine is required, that’s a two-shot series given a few weeks apart, so that definitely needs planning ahead. In short, don’t put off checking vaccine requirements until the day before; get those ducks (or rather, dogs and cats) in a row early.

• Medications and Special Health Needs: As mentioned in packing, kennels are usually happy to administer medications, but they will want clear instructions. It’s a good idea to ensure your pet’s prescriptions won’t run out during the boarding period. If your pet has any mobility issues or limitations (like an older dog that needs help getting up, or a cat that’s mostly blind, for example), discuss this with the staff. Good facilities can often accommodate special-needs pets – some even have extra-soft bedding for arthritic animals or will take senior dogs out for more frequent potty breaks. Providing the kennel with a written summary of any health issues (like “Fluffy has a sensitive tummy, please call me if she refuses food for more than a day” or “Buster sometimes gets hot spots, here’s his ointment if you see him itching”) can be very helpful.

• Emergency Protocols: It’s worth knowing and asking what the kennel’s procedure is if your pet does get sick or injured. Usually, you’ll sign an agreement about this – often they’ll attempt to use your pet’s veterinarian if feasible, or a local vet or emergency clinic if something urgent happens. They will also try to contact you or your emergency contact. Make sure the kennel has the best way to reach you while you’re away (if you’ll be overseas, give an email or WhatsApp, etc., if phone might not work). While we hope nothing happens, you’ll feel better knowing there’s a plan in place and the staff won’t hesitate to get your pet medical care if needed.

In summary, healthy pets only at boarding kennels – it keeps everyone safe. Get those shots updated, keep a copy of the records, and ensure your pet is in good shape for their stay. When your pet is fully vetted and ready to go, you’ve cleared one of the biggest hurdles to a worry-free boarding experience.

How to Help Your Pet Adjust (Before and During the Stay)

Even the most easy-going pet can feel a little unsure when suddenly in a new environment away from home. The good news is there’s a lot you can do before and during the boarding stay to help your dog or cat adjust more easily. The goal is to familiarize your pet with the idea of being away from you and make the new surroundings feel as safe as possible. Here are some strategies:

• Start With Short Separations: If your pet has never been away from you or home, practice a bit beforehand. For dogs, you might try a day at a doggy daycare or an overnight at a friend’s house to simulate the boarding experience. Even having a friend or pet-sitter take your dog for a long afternoon can help them realize that when you go away, you do come back. For cats, consider having someone else care for them at your home for a day or two if possible, or confine them in a comfortable room for a few hours with food, water, and litter while you’re out, so they get used to solitude. The idea is to gradually acclimate your pet to not being by your side 24/7.

• Visit the Kennel Ahead of Time: Many boarding facilities will allow (or even encourage) a pre-boarding visit or a trial run. This could be simply bringing your dog by for a hello and some treats from the staff, or doing a single night stay prior to a longer trip. Cats are a bit trickier to do “trial” visits with, but you could at least take your cat for a car ride to the kennel parking lot and then head home – just so the next time isn’t the first time they’re in the car going that route. A trial overnight for a dog, or a daycare day, can work wonders: your pup will remember “Hey, I was here before and it wasn’t so bad – Mom/Dad came back!” When you inquire about the kennel, ask if they offer a trial boarding period or if you can bring your pet for a quick tour (some places even have “meet and greet” sessions for your dog to meet the staff and sniff around).

• Keep Drop-Off Calm and Positive: On the day you drop your pet off, your behavior can set the tone. Pets absolutely pick up on our emotions. So, even if you’re inwardly anxious, try to be upbeat and normal during the drop-off. For dogs, you might take them on a nice long walk or have a good play session in the morning before you head to the kennel – this helps burn off nervous energy and leaves them a bit more relaxed (a tired dog is a happy dog!). When you arrive, stay cheerful and confident, and avoid a drawn-out, emotional goodbye scene. It helps to think of it as temporary. You can give a final hug, but then pass the leash to the staff, give a treat or a cheerful “See you later, be good!” and head out. Quick and positive is the way to go – like dropping a kid at school with a kiss and a wave, rather than 15 minutes of tearful hugs. Cats, similarly, should be calmly handed over in their carrier with a gentle word. It’s often harder on us than them at that exact moment! Most cats will be busy processing the new smells and sounds rather than focusing on a farewell.

• During the Stay – Familiarity and Routine: You’ve already packed familiar items and written down your pet’s routine, which will help the kennel stick to what your pet knows. During the boarding stay, the staff will try to maintain feeding times and other routines your pet is used to. If your pet has a bedtime ritual (like a biscuit at bedtime or a favorite toy to sleep with), mention it – many kennels will happily do the same so your pet feels at home. Also, allow your pet a day or two to adjust – the first report you get might be that your pet didn’t eat much the first meal or your cat is hiding under the blanket (common in new surroundings). Usually by day two or three, they’ll get into the swing of things. If allowed, call or check in for your own peace of mind. Hearing that “Max played with a Labrador friend today and ate all his dinner” is going to make you feel much better. And if there are any minor issues (maybe Fluffy skipped a meal), you can discuss with staff how to entice them (sometimes bringing in a little chicken broth or tuna can lure a shy eater – and yes, kennels often have tricks up their sleeves for this).

• Stay Connected (But Not Too Much): Some pet parents worry incessantly and consider calling every hour – resist that urge (hard, we know!). Trust that no news is good news, and that the kennel will contact you if there’s a serious issue. It’s fine to call once a day or every couple of days if that’s what you need to not worry – and the sound of your calm voice might even perk up your dog if they put you on speaker, who knows! For your cat, a phone call likely won’t mean much to them (cats recognize our voices, but they’ll just flick an ear and resume napping, as cats do). The main point is: it’s okay to check on your pet, just do so in moderation so you’re not fretting 24/7 and so the staff can focus on their routine.

By preparing your pet ahead of time and approaching the whole experience with a relaxed attitude, you’re setting your dog or cat up for success. Many pets come home from their first boarding stay having had a grand old time – dogs often make new doggy friends or get extra belly rubs from staff, and some cats actually enjoy watching the daily activity from a safe spot (a bit of kitty “vacation” people-watching). And if your pet is more sensitive, at least with these measures you’ll have minimized the stress and helped them through it as gently as possible.

Tips for Anxious Pets

What if you have a pet who’s especially anxious or prone to separation anxiety? Leaving a nervous pet can be daunting, but with a few extra steps, you can help ease their anxiety. Here are some tips targeted for those worrywart pups and fraidy-cats:

• Choose the Right Facility: Not all boarding kennels are loud or bustling. If your dog is very anxious, you might opt for a smaller, quieter kennel or one that offers private rooms away from the hubbub. Some facilities have noise-dampening kennels or a separate wing for shy or senior pets. For cats, look for a cats-only boarding facility or one that has a truly separate cat area far from barking dogs. The environment itself can make a huge difference – a calmer setting means a calmer pet.

• Gradual Intro and Desensitization: We touched on this, but it’s worth emphasizing: gradually get your anxious pet used to the idea of boarding. Do multiple short daycare visits or overnight trials if possible. Repeated positive experiences will teach your pet that kennel stays are okay. For example, an anxious dog might start by spending just a few hours at the kennel while you’re still in town, and after a couple of times they may start eagerly wagging their tail when they recognize the place because they know it’s not permanent abandonment. Think baby steps.

• Pheromones and Calming Aids: There are products designed to help soothe anxious pets. For dogs, Adaptil collars or diffusers release dog-appeasing pheromones that can have a calming effect. For cats, Feliway spray or diffusers do the same trick with calming cat pheromones. You could spray Feliway in your cat’s carrier and bedding before heading to the kennel, for instance. Additionally, consider if any natural calming supplements might help – things like calming chews with L-theanine or chamomile (ask your vet for recommendations). In more severe cases, talk to your vet ahead of time: a mild sedative or anti-anxiety medication just for the boarding period might be appropriate. There’s no shame in giving your pet medicinal support if it helps them get through a short-term separation with less stress.

• Exercise and Play Beforehand: A tired pet will be more likely to rest than stress. For anxious dogs, give a really vigorous play session or a long hike the day of (or day before) boarding drop-off. This can relieve excess energy and increase relaxation. For cats, you might have an active playtime with their feather wand toy or laser pointer to tuck them out a little before the car ride. Physical activity can reduce anxiety and make them more inclined to chill out once at the kennel.

• Maintain a Bit of Home: As mentioned, send them with something familiar. An old unwashed shirt of yours in the dog’s bed or a small blanket that smells like home can be a great comfort. Anxious pets rely heavily on familiar scents and routines. If your dog always sleeps with a particular toy, bring it (unless it’s one they might destroy and ingest when nervous—safety first!). If your cat loves a particular pillow or their own carrier to hide in, ask the kennel if you can include that in their condo.

• Communicate with the Staff: Let the kennel know that your pet is anxious. This isn’t complaining – it’s informing. Good kennel staff will pay extra attention to a nervous newcomer. They might spend a little more one-on-one time to coax your shy cat to eat, or place your anxious dog’s run in a quieter section of the facility. They may also pair your dog with a very gentle, friendly buddy if your dog is nervous but could benefit from a calm friend during playtime. By knowing your pet’s personality, they can tailor their approach. Also, leave notes about what soothes your pet. For instance, “Rusty loves ear rubs and responds well to a calm, soft voice” or “If Snowball hides, a few treats usually lure her out – she can’t resist tuna flavor!” These tips help the caregivers comfort your furbaby effectively.

• Consider Alternatives if Needed: If you try all this and your pet truly isn’t handling boarding, you might consider alternative care next time, such as an in-home pet sitter. Some pets with severe separation anxiety do better staying in their own home with a sitter coming in, or even a sitter living at your house while you’re gone. The vast majority of pets, however, even anxious ones, can eventually get used to boarding with patience and the right facility. So don’t lose hope if day one is rough – many anxious pets settle down after they realize the routine (and that mom or dad isn’t gone forever). But ultimately, you know your pet best, and their wellbeing is the priority.

By implementing these tips, you’ll give your nervous pet a better chance of not just coping with, but maybe even slightly enjoying, their time at the kennel. And remember: seeing your pet handle boarding and come home safe and sound will also alleviate your future anxiety about leaving them. It gets easier for both of you with practice.

What to Ask the Staff Before Drop-Off

Information is your ally when it comes to feeling comfortable about boarding. Before you leave your pet in the kennel’s care, make sure you’ve asked the staff all the burning questions on your mind. A good facility will appreciate that you’re an involved pet parent and will gladly answer. Here are some smart questions to ask the boarding staff before (or at) drop-off:

• “What will my pet’s daily schedule look like?” – Knowing the routine can give you peace of mind. Ask about feeding times, exercise or play schedules, and lights-out/bedtime. If it’s a dog kennel, how often do they take the dogs out for bathroom breaks or walks? If it’s a cat boarding area, how frequently do they check on or interact with the cats? Understanding the structure of the day will also let you imagine what your pet is doing at any given time (“Oh, it’s 10 AM, Max is probably out in the yard now.”).

• “Will my dog get to play with other dogs?” / “How do you handle playtime?” – If you have a dog, clarify whether the kennel does group play sessions or only one-on-one. If your dog is social, you might be happy to hear they’ll have playmates – then you can ask how they match playgroups (by size or temperament). If your dog isn’t great with others, let them know and confirm that your pup will get individual play or walk time instead of group play. Safety during play is key, so you can also ask how many staff supervise each playgroup and what rules they have to prevent scuffles.

• “How do you handle feeding and can you accommodate my pet’s diet?” – Most kennels will feed exactly what you provide from home, on the schedule you request. But double-check: if you have multiple pets boarding together, do they feed separately to ensure one doesn’t steal the other’s food? If your pet is a grazer (cats especially), can they leave food out, or do they have set meal times only? Also mention any quirks like if your dog tends to not eat well when stressed – the staff might offer to add a little chicken broth or something to entice them, with your permission.

• “What is your protocol if my pet gets sick or is not eating?” – This is a big one for peace of mind. The staff should explain that if your pet refuses food for more than a meal or two, they’ll contact you or try some remedies. If a pet falls ill, they’ll likely attempt to reach you and your vet, or use a local vet if needed. Knowing they have a clear plan (and hearing it from them) will reassure you that your pet is in caring hands. It’s also a chance to express your wishes – for example, “If Fluffy seems very lethargic, please have your vet check her” or “If there’s an emergency, here’s how to reach our vet and permission to treat.”

• “Do you have staff overnight and how can I reach someone after hours?” – Some kennels have 24/7 staff, which is great for monitoring. Others might not have someone on-site during the late night hours (they typically have security systems though). It’s good to know which is the case so you aren’t surprised. Also ask if there’s an emergency contact for the kennel outside normal hours – like an on-call number – in case you have a concern or your travel plans change unexpectedly at night.

• “Can I get updates about my pet’s stay?” – If they haven’t already mentioned it, ask how you can receive updates. Will they send a photo or text mid-way through the stay? Can you call to check in, and if so, when is the best time to do so (so you’re not calling during their super busy morning feedings, for instance)? Many places are very understanding that pet parents want to know their fur-kid is doing okay, so they might say “Sure, give us a call any time” or “We do report cards or daily emails, if you’d like.” Figure out a plan that makes you comfortable – even if it’s just one update for a short trip or regular updates for a longer trip.

• “What items should I bring, and is there anything I shouldn’t bring?” – By now you likely have your packing list (and later in this article we have a full checklist), but it’s smart to confirm with the kennel. Some places don’t allow certain items (e.g., no rawhide chews because they can be choking hazards, or no toys with squeakers that could come out). Some kennels prefer you not bring beds or bowls because they provide them to keep things uniform. It’s best to know these things in advance so you don’t show up with something that you then have to take back home. Also ask if they need you to label everything (usually yes – so don’t forget to label that bag of food and the medication bottles).

• “What are your drop-off and pick-up times (and what if I’m late)?” – Logistically important! Each facility has specific hours when they allow drop-off and pick-up. You’ll want to time your arrival accordingly. If you’re going to be early or late, ask how they handle that – some places have a fee for late pick-ups or have a window when nobody is available (for instance, many kennels have a mid-day quiet period where they won’t do check-ins/outs). And in case your trip home gets delayed by a day, clarify how they handle extensions – almost always they’ll be able to keep your pet an extra day or two, but they may charge for it (understandably). Knowing this makes you less panicky if a flight gets canceled because you’ll have a plan for Fido’s extra night at “camp.”

• “Do you offer any additional services?” – This is optional, but some kennels provide grooming, training sessions, or extra playtime for an added fee. If you think your dog could use a bath before coming home (sometimes they do come home a bit stinky from all that play), you might arrange a grooming on the last day. Or if your cat could use a nail trim, see if they’ll do it. It’s convenient to get those done during boarding if needed. Just ask about costs and what they offer – no pressure to say yes.

Basically, before you say goodbye, make sure all your questions are answered and you feel comfortable. Good communication with the kennel staff not only ensures your pet gets the best care, it also helps you feel calmer leaving your pet there. You’ll drive away thinking, “Alright, they’ve got all the info they need and I know what to expect. My pet is in good hands!”

How to Prepare Yourself Emotionally

We’ve talked a lot about preparing your pet, but let’s take a moment to talk about you, the pet parent. Leaving your furry companion behind, even in a fantastic facility, can be emotionally challenging. It’s completely normal to feel a pang of guilt or worry (or to miss them like crazy the moment you drive off). Here are some tips to help you cope emotionally with boarding your pet:

• Remind Yourself Why You Chose Boarding: Start by remembering that you picked a safe, caring place for the very purpose of keeping your pet well while you’re away. You did your due diligence, you packed their favorite things, and you made sure the staff knows all about Fluffy’s and Fido’s needs. In short, you’ve been a responsible, loving pet parent. Remind yourself that boarding is actually a loving choice – it shows you care about your pet’s well-being while you can’t be there. This perspective can help chase away some of the guilt.

• Trust the Caregivers (and Your Pet): You’ve chosen people who do this for a living because they truly enjoy animals. Trust that the kennel staff are going to take great care of your baby. Also trust your pet’s resilience – animals often surprise us with how adaptable they can be. Your dog might initially give you those “don’t leave me” eyes at drop-off, but then ten minutes later could be happily sniffing a new dog friend or getting ear rubs from a kennel tech. Your cat may sulk in her carrier at first, but with a comfy bed and some chin scratches, she’ll likely settle. Believing in their ability to cope (even if you’re the one having a harder time coping) can ease your anxiety.

• Stay Busy and Enjoy Your Time Away: Whether you’re traveling for fun or for work, allow yourself to focus on why you took this trip in the first place. It’s okay to enjoy yourself! Your pet wouldn’t want you moping around (and when you return happy and recharged, they’ll feel that positive energy too). If you find yourself worrying excessively, give yourself specific times when you “allow” a check-in on your pet – say, once mid-trip you’ll reach out for an update. Otherwise, try not to dwell. Keep busy with activities or work, take lots of photos to show your pet later (“Look, this is the beach we visited – you’d have loved all the seagulls to bark at!”), and perhaps keep a journal or notes about what you’ll do with your pet when reunited (like “long hike as soon as I get back!”). Planning your reunion fun can channel that missing-them feeling into something positive.

• Use Your Support Network: If you have fellow pet parent friends, they totally get it. Don’t hesitate to call or text a friend to say “Ugh, I miss my dog’s face, tell me I did the right thing boarding him.” Guaranteed they will empathize and reassure you. Sometimes just voicing your worries to someone who understands can make you feel better. If you don’t have a person readily available, remember that kennel staff said you can call – sometimes just hearing “Oh, Buster ate all his dinner and is curled up sleeping now” will relieve that knot in your stomach.

• Avoid Excessive Guilt-Tripping Yourself: It’s easy to indulge those guilty thoughts: “Oh, poor Bella must think I abandoned her” or “I’m a bad pet mom for leaving her.” But challenge those thoughts. In reality, pets don’t think like that – they live in the moment. Your dog isn’t sitting there plotting revenge for you going on vacation; he’s likely thinking about when dinner is coming or dreaming about squirrels. Your cat isn’t writing angsty poetry about your betrayal; she’s probably snoozing on her provided perch wondering when the staff will pander to her next request. Remind yourself that it’s not forever, and you will be back. Give yourself a break – you’re doing the best thing you can for them under the circumstances.

• Plan a Happy Reunion: It can help to focus on the joy of reunion. Picture that tail-wagging, face-licking explosion of joy when your dog sees you come back, or that slow-blink of love and a purr from your cat when you return them to their familiar home turf. You might plan to pick them up a little earlier in the day if possible, so you have ample time that evening for snuggles and re-adjustment. Maybe have a special treat ready at home as a “reward” for them (and perhaps as a bribe for forgiveness in the cat’s case!). Thinking about that moment you get to say “I’m back!” can help turn the anxiety into anticipation.

Remember, it’s perfectly okay to feel emotional – it means you love your pet! But with the knowledge that you’ve prepared well and the anticipation of sweet reunion, you can hopefully keep those emotions in check enough to function and enjoy your time away. And once you’ve successfully boarded your pet and see that everything turned out fine, you’ll feel much more confident the next time. It gets easier with practice, truly.

Now that we’ve covered the emotional side, let’s get to a handy checklist that puts all the preparations in one place.

Pet Boarding Checklist (For Dogs and Cats)

Finally, here’s a comprehensive boarding checklist you can use to make sure you’ve got everything covered before you head out. You might even print this out or save it for reference as you prepare for your pet’s kennel stay:

• Research & Reservation:

  • Find a reputable boarding kennel/cattery and book in advance (especially for holidays!).

  • Tour the facility or meet the staff ahead of time, if possible.

  • Read and complete any required paperwork or online forms from the kennel.

  • Confirm the drop-off and pick-up dates/times and the facility’s hours.

• Vaccinations & Health:

  • Check the kennel’s vaccine requirements and ensure your pet is up-to-date on all (dogs: Rabies, Distemper/Parvo, Bordetella, etc.; cats: Rabies, FVRCP, etc.).

  • Obtain copies of vaccination records from your vet to give to the facility.

  • Ensure your pet is current on flea/tick prevention and heartworm prevention as appropriate.

  • If your pet needs any vaccine updates or a pre-boarding vet check-up, schedule that well before the boarding date.

  • If your pet has health issues or medications, notify the kennel in advance to make sure they can accommodate.

• Preparation Beforehand:

  • If possible, do a trial run: a short daycare visit or one-night stay to acclimate your pet.

  • Get your pet used to their travel carrier (for cats or small dogs) by leaving it out at home and making it a positive space.

  • Label your pet’s belongings with their name (and your last name) – use permanent marker or tags for things like food containers, medicine, leashes.

  • Write out feeding instructions and any medication schedules clearly to hand to the staff.

  • Pack any comfort items (blanket, toy, shirt with your scent) that you plan to send – remember, something that smells like home can be very reassuring.

  • Groom your pet if needed (e.g., a bath and nail trim for your dog, or brushing your cat) so they’re clean and comfortable for their stay. (Some owners prefer to do this after boarding instead, which is fine too.)

• What to Pack:

  • Food: Sufficient quantity for the entire stay (plus a little extra). Pre-portioned in bags if required, or in a sealed container. Include any treats you want them to have.

  • Medications: All necessary meds or supplements, in original packaging. Include written dosage instructions.

  • Collar/Leash: Dogs should have a well-fitted collar with up-to-date ID tags. Bring a leash for drop-off and pick-up. Cats should arrive in a secure carrier (with your name and cat’s name labeled on it).

  • Comfort Items: 1-2 familiar items such as a small bed or blanket, and a favorite toy or two (durable ones). Check with your kennel if they allow these; most do, but they might limit the number of items.

  • Documents & Info: Vaccination records, your contact info, an emergency contact’s info, and vet contact info. Many kennels will have this on file from your registration, but bring a backup copy just in case.

  • Emergency Instructions: A brief note authorizing emergency veterinary treatment if needed (often included in the boarding contract you sign) and any specific instructions (like “If unable to reach me, please contact my sister at [number] to make decisions”).

• At Drop-Off:

  • Give your pet some exercise and a potty break shortly before arriving, so they’re more relaxed (and for dogs, to minimize immediate accidents from nerves).

  • Bring your pet in (dog on leash, cat in carrier) and take a deep breath – keep your demeanor upbeat for your pet.

  • Go over feeding/medication routines one more time with the staff to ensure nothing is missed.

  • Mention any last-minute things (“He had a walk this morning so he might be tired,” or “She might hide her first day, that’s normal for her.”).

  • Hand over your pet’s belongings and make sure the staff labels them (if you haven’t).

  • Double-check that the kennel has correct contact numbers for you and your emergency person.

  • Say a loving but brief goodbye to your pet – lots of positivity (“You’re going to have fun! See you soon!”) and a quick cuddle or pat, then hand the leash or carrier to the staff.

  • Confirm pick-up details (date and time) with the front desk so everyone’s on the same page.

• During the Trip:

  • Try to relax and enjoy yourself, knowing you did all the prep work possible.

  • If worried, schedule a check-in call or text with the kennel for an update after the first day or two.

  • Trust that “no news is good news” if you don’t hear anything unexpected.

  • Keep your phone handy (charged and with you) during the vacation in case the kennel needs to reach out – but don’t obsessively wait for it to ring!

• Pick-Up Time:

  • Arrive as scheduled (pets can sense when it’s close to time – plus you’re excited too, we know).

  • Expect your pet to be super excited or, in some cases, a little tired or subdued from all the excitement. Both reactions are normal.

  • Gather all your pet’s belongings – double-check you got everything (meds, leftover food, toys).

  • Pay any remaining fees due, including any extra days or services.

  • Ask the staff how your pet did! (They’ll often give you a report: e.g., “Oh, Max made a new friend and loved playing fetch,” or “Whiskers was a bit shy at first but ate well by the second day.” This is great feedback for next time.)

  • Once home, give your pet access to fresh water and a chance to decompress. They might drink a lot or take a long nap – the kennel environment can be tiring. Give them some quiet time if they seem overstimulated, but of course, celebrate the happy reunion with lots of love and praise.

With this checklist, you’ll cover all the bases and can feel confident that you haven’t forgotten anything crucial. Boarding your pet for the first time is a big step, but with preparation and the right mindset, it can be a positive experience for both pet and owner. Many pet parents find that after a successful first boarding, they feel so much better about future travels, knowing their furry friend can handle it and maybe even have a good time.

In Conclusion: Boarding your dog or cat at a kennel for the first time doesn’t have to be scary. Armed with knowledge of what to expect, how to choose a great facility, how to prepare and pack, and ways to ease the transition, you’re well on your way to becoming an expert pet parent traveler. Your pet will sense your confidence and positivity, and that’s the best send-off you can give them. So take a deep breath, follow your checklist, and give your four-legged pal a quick hug before vacation. They’ll be eagerly waiting to tell you all about their own little adventure when you’re reunited – and imagine those wagging tails and purrs of delight when you walk back through that kennel door. You’ve got this, and so does your pet! Safe travels for both of you, and here’s to making the next boarding experience even easier.